AdvancedPDFProcessor - Time Out Within Advanced PDF Plugin

Hello readers,

Today I was again struggling with ADTS 6.7 to convert Word to PDF.
I know that I solved the problem before...

After a bit of digging I found the solution.
The problem is the Adlib software while running on a server in domain.

The log message
INFO [***] AdvancedPDFProcessor - Time Out Within Advanced PDF Plugin

The solution
- Run "C:\Program Files (x86)\Documentum\CTS\Adlib\Express Web Services\Connector\ExponentConnector.exe".
- Browse to "Tools" > "Exponent Connector Options" and select "Exponent Managers" tab
- It should have two entries one with machine name and other with full machine name with domain. If not add the missing one.
- Carry out similar steps with "C:\Program Files (x86)\Documentum\CTS\Adlib\Express Web Services\Manager\ExponentManager.exe".
- Restart all CTS/ADTS and Adlib services.

Kind regards, Marcus

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