Showing posts with label adts. Show all posts
Showing posts with label adts. Show all posts

Tuesday, August 7, 2012

ADTS 6.7 Word to PDF (page numbering incorrect)

Hello readers,

While using ADTS 6.7 to convert Word to PDF I encountered the problem that simple page numbering is not working correctly.
The solution to this problem is simple.

Add the following registry entry to the DTS/ADTS Server:
[HKEY_LOCAL_MACHINE\SOFTWARE\Adlib\Adlib Express\1.0.0\Native App Settings\Microsoft Word]
"PrintInBackground"=dword:00000001
Restart Adlib and DTS/ADTS Services.

Kind regards, Marcus

[Source: EMC Technical Support]

AdvancedPDFProcessor - Time Out Within Advanced PDF Plugin

Hello readers,

Today I was again struggling with ADTS 6.7 to convert Word to PDF.
I know that I solved the problem before...

After a bit of digging I found the solution.
The problem is the Adlib software while running on a server in domain.

The log message
INFO [***] AdvancedPDFProcessor - Time Out Within Advanced PDF Plugin

The solution
- Run "C:\Program Files (x86)\Documentum\CTS\Adlib\Express Web Services\Connector\ExponentConnector.exe".
- Browse to "Tools" > "Exponent Connector Options" and select "Exponent Managers" tab
- It should have two entries one with machine name and other with full machine name with domain. If not add the missing one.
- Carry out similar steps with "C:\Program Files (x86)\Documentum\CTS\Adlib\Express Web Services\Manager\ExponentManager.exe".
- Restart all CTS/ADTS and Adlib services.

Kind regards, Marcus

[Source]